Q&A

Ndinoita sei shanduko muakaundi yangu?

Dzvanya paAkaunti Yangu iri pamusoro pepeji.Kubva kuAccount Dashboard yako, tinya iyo Rongedza link iri padyo neruzivo rwaunoda kuvandudza.

Unopa masampuli emahara here?

Ese makatoni edu akasarudzika akagadzirwa-ku-odha, saka zvinosuruvarisa kuti isu hatipe emahara tsika saizi masampuli.Isu tinopa emahara emuenzaniso kit kana iwe ukasaina account nesu, iyo inoratidza kukora kwebepabhodhi redu, machira, uye mhando yekudhinda.

Ndedzipi nzira dzekubhadhara dzinogamuchirwa?

Isu tinotambira anotevera makadhi echikwereti uye echikwereti panzvimbo yedu yakachengeteka: Visa, MasterCard, Discover, uye American Express.

Help!ndakanganwa pasiwedhi yangu

Kana iwe usingayeuke password yako, tinya pane password link iri papeji yekupinda.Iwe unozotumirwa email ine mirairo yekumisikidza password yako.

Ini ndinogashira sei quote yakajairwa?

Iwe unokwanisa kugamuchira makotesheni nekukurumidza pazvinhu zvinopihwa kuburikidza newebhusaiti yedu.Tsika makotesheni anogona kukumbirwa kuburikidza nebasa revatengi.Tsika makotesheni anodiwa pane chero chinhu chisina kupihwa kuburikidza newebhusaiti yedu.Izvi zvinosanganisira, asi hazvigumiri, zvinhu zvinoshandisa chitambi chinopisa, embossing, machira ehunyanzvi, mapepa ehunyanzvi, mavara emavara, zvimiro zvakagadziridzwa kana kuisa, kana kudhinda kuseri.Tsika makotesheni anogona kutora 24-72 maawa, zvichienderana nekuoma kwe quote.Tsika makotesheni ndeekutanga akamirira kuongororwa kwekupedzisira artwork

Yedu yekugadzira inotungamira nguva yetsika makotesheni ndeye 18 bhizinesi mazuva mushure memvumo yemifananidzo.Iyi nguva yekufambisa inoratidza nguva yedu yekugadzira asi haisi vimbiso.Izvi hazvisanganisi nguva yekutumira.Mirairo yakatumirwa kana kubvumidzwa kugadzirwa PST Muvhuro kusvika Chishanu ichagadziriswa pazuva rinotevera rebhizinesi.Nguva dzese fungidziro hadzibatanidzi kupera kwevhiki kana mazororo.Zvese zvinhu zvinotumirwa FedEx pasi kunze kwekunge zvataurwa neimwe nzira.Tinoda kero yenzvimbo kune zvese zvinotumirwa uye hatikwanise kuendesa kumabhokisi ePO.Kamwe odha yako yatumirwa, chiziviso chinotumirwa kuburikidza ne-e-mail ine nhamba yekutevera.Maodha ese anogadziriswa uye anotumirwa kubva Muvhuro kusvika Chishanu, kusasanganisa mazororo.

If you have any questions, please reach out to our customer service department at Kaierda@ZGkaierda.com

Chii chinonzi plain samples?

Masamples akapfava machena, asina kudhindwa mapepa emasampureti ehukuru hwako hwakasiyana.Masamples asina kujeka anozosvika ari maviri emadhora gumi nemaviri.Kuodha sample yakapfava ipfungwa huru yekuita shuwa kuti chigadzirwa chako chinokwana mupakeji yacho usati waisa odha yakakura.

Masampuli akajeka anosvika akanyorwa nechimiro, mhando yebhodhi, uye zviyero.Kana iwe usingade masampuli ako akanyorwa, ndapota taura nevatengi basa usati waisa odha yako.

Ndeipi sarudzo yako yedhijitari yekudhinda?

Yedu yedhijitari yekudhinda sarudzo inowanikwa muhuwandu hwe2 kusvika makumi mashanu pane isina kuvharwa medium (18pt) stock.Digital prints inonyanya kubatwa nekukwenya uye kutsemuka pane offset yekugadzira inomhanya.Digital prototypes haina kufanana nemhando yekugadzira, asi yakanaka kune prototyping zvinangwa.MaPrototypes akanakira misangano yevatengi, tsvakiridzo yemusika mutsva, tradeshows, uye chero kupi zvako chigadzirwa chikumbiro chinoda kukwikwidza.Iyo yakajairika kutendeuka-kutenderera padhijitari prototypes ndeye 7-10 bhizinesi mazuva mushure mekubvumidzwa kwe artwork.

Ndezvipi zvinodiwa zvekuendesa artwork?

Kuti uwane mibairo yakakwana yekudhinda, ndapota tarisa kune iyo artwork yekutumira nhungamiro yakatsanangurwa mune iyi link iri pazasi.Mifananidzo yese inofanira kugadzirwa seCMYK kuti idhindwe ine 1/8" kubuda ropa. Mafonti ese anofanirwa kutsanangurwa kudzivirira kutsiviwa nefont, uye zvese zvinongedzo zvinofanirwa kuiswa mukati meiyo artwork. Mifananidzo yese inofanira kunge inosvika 300 ppi. kuti tikwanise kudhinda zvakakwana.Hatigadzirise kana kushandura mifananidzo yevatengi.Ibasa remutengi kuona kuti mirau yekuburitsa mifananidzo yatevedzwa nemazvo.Unogona kusarudza kuenderera mberi nekugadzira usingatarisi izvi zvinongedzo iwe pachako.

Ndinoendesa sei mifananidzo?

Artwork inofanirwa kuendeswa pane diline yakatorwa kubva kune yedu webhusaiti kana kutumirwa neemail kubva kune vatengi sevhisi yetsika makotesheni.Dielines haigone kuchinjwa kana kugadziridzwa;kana iwe uchida diline isingawanikwe pane yedu saiti ndapota taura nevatengi sevhisi kuti uodha yakasarudzika chimiro.Kana iwe uri kuodha imwe yedu Standard Size Mabhokisi, ndapota tinya pane "Download PDF Dieline" link pane chigadzirwa muvaki peji.Wobva wasarudza "Odha Mabhokisi uye Tumira Artwork."Izvi zvinokutora iwe wakananga kuNgoro.Kana wangotarisa uye odha yagadziriswa, uchagamuchira email Yekusimbisa Yekuodha ine chinongedzo chekuendesa mufananidzo wako wekupedzisira.* Tichakutumira email yeumbowo hwePDF kuti utenderwe kwekupedzisira usati waendesa odha yako kugadzira.

Kana iwe uri kuodha imwe yedu Yetsika Saizi Mabhokisi, ndapota sarudza "Odha Mabhokisi uye Tumira Artwork" mushure mekupedza mabhokisi esarudzo pane peji remugadziri wechigadzirwa.Izvi zvinokutora iwe zvakananga kuNgoro.Kana wangobuda uye kurongeka kwaitwa, uchagamuchira email Yekusimbisa Yekurongeka ine chinongedzo chekuendesa mufananidzo wako wekupedzisira.* Mukati memaawa makumi maviri nemana ebhizinesi ekugadzirisa odha yako, tichakutumira yako yemazuva ano kukero yeemail inoenderana. neakaundi yako.Kana uchinge waisa artwork yako pane yedu dhizaini, unogona kuendesa iyo artwork kuburikidza neiyi link mune yako Order Yekusimbisa email.Isu tichakutumira email humbowo hwePDF hwekubvumidzwa kwekupedzisira usati waendesa odha yako mukugadzira.

*If you delete, do not receive, or otherwise can’t find your Order Confirmation email, please attach your artwork in an email and send to kaierda@zgkaierda.com. Please reference your nine-digit Order # in the subject line of your email.

* Ndokumbira utarise kuti Nguva Yekugadzira haitange kusvika tagamuchira mvumo yekupedzisira yehumbowo hwako hwePDF.

Ndeipi nguva yako yekufambisa yekugadzira?

Yedu yakajairwa yekutungamira nguva ndeye 10-12 mazuva ebhizinesi mushure memvumo yemifananidzo.Nguva dzekutungamira dzinoratidza nguva yedu yekugadzira asi haisi vimbiso.Izvi hazvisanganisire nguva yekutumira.Mirairo yakatumirwa kana kubvumidzwa kugadzirwa PST Muvhuro - Chishanu ichagadziriswa pazuva rinotevera rebhizinesi.Nguva dzese fungidziro hadzibatanidzi kupera kwevhiki nezororo.Zvese zvinhu zvinotumirwa FedEx pasi kunze kwekunge zvataurwa neimwe nzira.Tinoda kero yenzvimbo kune zvese zvinotumirwa uye hatikwanise kuendesa kumabhokisi ePO.Kamwe odha yako yatumirwa, chiziviso chinotumirwa kuburikidza ne-e-mail ine nhamba yekutevera.Maodha ese anogadziriswa uye anotumirwa kubva Muvhuro kusvika Chishanu, kusasanganisa mazororo.Ndokumbira utarise kuti nekuda kwekuita kwedu mukugadzira akasiyana siyana emabhizinesi ekurapa nemishonga, maodha ese ane chekuita nedenda reCOVID-19 ari kutora pekutanga panguva ino.Ndokumbira uve nechokwadi chekuti kana mamiriro ako ekuodha achiita seakakanganiswa neimwe nzira nedenda iri, tichabata kukuzivisa iwe nezve chero kunonoka.

Unobhadharisa marii pakutumira?

Mari yekutumira inoverengerwa pamhepo uye ichasiyana zvichienderana nehukuru hweodha, uremu, uye nhamba yemapasuru achaunzwa.

Ndingaite sei kuti ndione odha yangu?

Mushure meKaierda odha yako yatumirwa, unogona kuteedzera pasuru yako nyore.Pinda muakaunti yako yeKaierda uye sarudza kurongeka kwaunoda kuteedzera.Dzvanya pane yako yekutevera nhamba kuti uone mamiriro ako ekutumira.

Mitemo yepasi rose inogona kunge iri pasi pemaitiro ekuregererwa kwetsika izvo zvinogona kukonzera kunonoka mukutumira.Zvimwe zvinotakurwa, zvakaita sekutakura kune dzimwe nyika, zvine mashoma ekutevera.

Kana pasuru yako ikaratidza sekuunzwa, asi hausati waigamuchira:

1. Tsvaga zviziviso zvekuedza kutumira.

2. Tsvaga kwakatenderedza nzvimbo yako yekutumira pasuru yako.

3. Iva nechokwadi chokuti hapana mumwe munhu agamuchira pasuru yacho.

4. Mirira kusvika pakupera kwezuva sezvo mapakeji anozoratidza dzimwe nguva sezvakaunzwa achiri munzira.

Kana kurongeka kwako kusati kwasvika mukati mehwindo rekutumira rakapihwa uye iwe usati wawana chero kuedza kuendesa zviziviso, ndapota taura nedhipatimendi redu reVatengi.

Ndiani wandinobata kuti nditaure dambudziko?

Yakakuvadzwa Chigadzirwa:

Kana zvinhu zvawagamuchira zvichiita kunge zvakuvadzwa, ndapota taura nevamiriri vedu vebasa revatengi pano.Tichaongorora chikumbiro chako tobatsira kugadzirisa nyaya yako nekukurumidza.Kana uchibata basa revatengi ndapota sanganisira nhamba yako yeodha uye tsananguro yakadzama yechigadzirwa (s) chakakuvadzwa.Kana chigadzirwa chichiita sechakanganisika panguva yekutumira, ndapota tizivise mukati memazuva e10, sezvo vatakuri vedu vanongogamuchira zvirevo mukati menguva iyoyo.

Kurongeka kusina kukwana:

Isu tinoedza kugadzira uye kutumira zvigadzirwa zvako nemazvo uye nenguva.Muchiitiko chisingawanzoiti kuti kurongeka kupfupi nekuda kwenyaya dzemhando, isu tinochengeta kodzero yekuramba kudzokororwa kwezvisipo peices chero kushomeka kuri kushoma kana kuenzana negumi muzana yehurongwa chaihwo.Kana uine dambudziko nekutakura kwako zvinhu zvisipo, kushomeka kwechigadzirwa, kana zvinhu zvisirizvo, ndapota taura nedhipatimendi redu reVatengi pano.

Nyaya Yekubhadhara:

Ndokumbira ubate Sevhisi yedu yeVatengi nechero nyaya dzekubhadhara.Kana iwe ukaona chero mhosva dzisingabvumidzwe kubva kuzgKaierda.com padhibhiti yako kana kadhi rechikwereti, ndapota taura neKambani yako yekiredhiti kadhi rechikwereti kuti upokane chero mhosva dzisingabvumidzwe.Kana akaundi yako yeKaierda yakashandiswa usina mvumo yako, tapota gadzirisa pasiwedhi yeakaundi yako pano wodzima chero ruzivo rwekubhadhara rwakachengetedzwa.Kana uchida kuvhara yako Kaierda account, ndapota taura neCustomer Service kuti uwane rumwe rubatsiro.

Vashandi vedu vakazvitsaurira veBasa reVatengi vari pano kuti vakubatsire.Ndapota tipei nhamba yeodha yenyu kana muchitibata.Chero nyaya dzine chekuita neodha yako, kusanganisira chakakuvadzwa kana chisipo chigadzirwa, dzinofanirwa kuudzwa kuKaierda Mutengi Sevhisi mukati memazuva makumi matatu kubva pazuva rekutumira rechigadzirwa chako.

Ndinogona here kuchinja kana kukanzura odha yangu?

Kana iwe uchida kuita shanduko kana kudzima chikamu kana zvese odha yako, ndapota taura neCustomer Service yedu nekukurumidza sezvinobvira.Tichaita zvese zvatinogona kuzadzisa chikumbiro chako.Tapota ziva kuti zvingasaita nguva dzose kuchinja kana kukanzura odha, sezvo zvinhu zvose zvichiitwa kuodha.Kana iyo odha yave kutogadziriswa kana mukufambisa, maodha anogona kusachinjwa kana kukanzurwa.

Iwe unozoziviswa mukati memazuva maviri (2) ebhizinesi maererano nemamiriro ekuchinja kwako kana chikumbiro chekukanzura.

Unotora ma return here?

Nekuda kwemaitiro echigadzirwa chedu, isu hatipe chero kudzoka kana kiredhiti pachigadzirwa kunze kwekunge chave chatemwa kuti chakashata kana kukuvara.Kana iwe wakagamuchira chakaremara kana chakakuvadzwa chigadzirwa, ndapota taura nedhipatimendi redu reVatengi Service nekukurumidza.Isu tinovavarira kunaka, saka tinokumbira kuti udzosere zvigadzirwa zvakakanganisika kana zvisina kunaka kuti zviongororwe panzvimbo yedu.Kana odha yadzoserwa nekuda kwekukanganisa kwedu, mari yekutumira paodha yekutanga ichadzoserwa.Kana chigadzirwa chako chakatemerwa kuve chakaremara kana kukuvadzwa, chichadhindwa zvakare uye kutumirwa pasina muripo wekuwedzera zvichitevera nguva yedu yekuchinja.

Zvese zvinodzoka zvinofanirwa kuperekedzwa nenhamba yemvumo yekudzoka iyo inogona kuwanikwa mushure mekuisa mushumo nedhipatimendi redu reVatengi.Hatina kukwanisa kudzosera mari dzekutumira.Ndokumbira ubvumire mavhiki e1-2 kana tagamuchira kudzoka kwako kuti mari yako igadziriswe.Isu hatiburitsi madzosero kana zvikwereti zvematambudziko akataurwa kupfuura mazuva makumi matatu mushure mekusununguka, kana kune yakakuvadzwa chigadzirwa chakataurwa kupfuura mazuva gumi mushure mekusununguka.

Chii chinoitika kana iwe uine shanduko yemutemo?

Kaierda anochengetera kodzero yekuita shanduko kupolicy yedu pasina chiziviso kwauri chero nguva.Kana tave neshanduko huru yemutemo, tichaita zvatinogona kukuzivisa nezvekuchinja kuri kuuya kwaungatarisira kuburikidza netsamba yedu.Ndokumbira uve nechokwadi chekuti wakanyoreswa kune tsamba yedu, sezvo isu hatigone kukuwedzera kune chero maemail ekuzivisa akawanda neimwe nzira.

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